Frequently Asked Questions
- Where do you deliver?
Zone 1: Durban International Airport, north to Ballito and west to Marianhill. Durban Central.
Zone 2: Amanzimtoti, Stanger, Pietermaritzburg.
...for more details >> - Is there a delivery charge?
Orders in zone 1, the delivery charge is R100.
Zone 1 areas include and are not limited to: Durban International Airport, north to Ballito and west to Marianhill. Durban Central.
Orders in zone 2 the delivery charge is R250, irrespective of the amount of order.
Zone 2 areas include and are not limited to: Amanzimtoti, Stanger, Pietermaritzburg.
...for more details >> - How early must I book?
Reservations should be made as soon as you know your travel/ vacation date. However, even at short notice please contact us, so we can try to accommodate you as best possible. - Must I pay a deposit?
In order to secure the equipment, full payment for the rental period would be required. (Refer to terms and condition with regards to cancellation). - What is the minimum number of days to rent the equipment?
There is a three-day minimum charge. - When does the rental term start?
From the date of delivery or pick up. - Will I be able to pick up the equipment?
Yes, contact us and we will arrange for directions to be sent to you and the equipment will be ready for you on your arrival. - Will you meet us at the airport?
Yes, we do delivery and collection of equipment at the airport. If you are hiring a car please let us know we will make arrangements to leave the equipment at the car company. - Is the equipment new?
Yes, all equipment is bought from reputable retailers. - What do I do if the equipment is not to my satisfaction?
Before each rental the equipment is sanitized and safety checked to the highest standard to ensure your satisfaction, however if it is not to your satisfaction we would be happy to replace it as soon as possible. - What if I need something which is not on your list?
Please email us and we will do our best to meet your needs.